Last Updated: July 24, 2026

AQUABLUE CONNECT Privacy Policy

Welcome to AQUABLUE CONNECT, the official online platform of AQUABLUE WATER STATION. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our mobile application, website, and related services.

AQUABLUE CONNECT is the official digital platform of AQUABLUE WATER STATION and is officially designed and developed by SkyVerge Digital.

By using AQUABLUE CONNECT, you agree to this Privacy Policy.

1. About AQUABLUE CONNECT

AQUABLUE CONNECT allows customers to:

Order purified drinking water
Track and manage water deliveries
Borrow and manage water containers
Apply for and use PayLater (subject to approval)
Make online payments
Receive notifications and updates
View transaction history
Manage customer accounts

The Container Borrow Management System is securely powered and managed by Ocevo.

2. Information We Collect

We may collect the following information:

Personal Information

Full Name
Mobile Number
Email Address
Home or Delivery Address
Profile Photo (optional)
Government-issued ID (for KYC verification)
Date of Birth (if required)
Emergency Contact (if applicable)

Account Information

Username
Password (encrypted)
Login history
Device information

Order Information

Order history
Delivery history
Borrowed containers
Payment history
PayLater transactions

Payment Information

Depending on your selected payment method, we may receive payment confirmation from our payment providers.

Supported payment methods include:

Cash on Delivery
GCash
Maya
BPI
AUB
QR Payments
Other supported digital payment channels

We do not store your complete card numbers, online banking passwords, PINs, or payment credentials.

3. KYC Verification

Certain services, including:

Container Borrowing
PayLater

may require Know Your Customer (KYC) verification.

During KYC verification we may request:

Government-issued ID
Selfie verification
Address verification
Contact verification
Other information required to verify identity and prevent fraud

Your KYC information is used solely for identity verification, fraud prevention, compliance, and account security.

4. How We Use Your Information

We use your information to:

Process orders
Deliver products
Manage borrowed containers
Approve or deny PayLater applications
Prevent fraud
Verify customer identity
Process payments
Provide customer support
Improve our services
Send order updates
Notify customers about promotions or service announcements
Comply with legal obligations

5. PayLater

If you apply for PayLater:

We may review:

Your transaction history
Previous payment history
Borrowed container records
Account status
KYC verification results

Approval is subject to our internal credit evaluation.

AQUABLUE WATER STATION reserves the right to approve, suspend, deny, or revoke PayLater privileges at any time.

6. Borrowed Containers

Container borrowing records are managed through the Ocevo platform.

Information collected may include:

Borrowed quantity
Borrow dates
Returned containers
Outstanding containers
Customer account status

These records help us ensure proper inventory management and customer accountability.

7. Payment Processing

Payments are securely processed using supported payment providers.

These may include:

GCash
Maya
BPI
AUB
QR-based payment systems
Other supported payment providers

Payment providers may collect information necessary to complete your transaction in accordance with their own privacy policies.

8. Cookies and Analytics

Our website may use cookies to:

Keep you logged in
Improve website performance
Remember your preferences
Analyze website traffic
Enhance user experience

You may disable cookies through your browser settings, although some features may not function properly.payment

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

SSL encryption
Secure authentication
Password encryption
Access controls
Secure servers
Regular system monitoring

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

10. Sharing of Information

We do not sell your personal information.

We may share your information only when necessary with:

Authorized AQUABLUE WATER STATION personnel
SkyVerge Digital (system maintenance and technical support)
Ocevo (container borrowing management)
Payment providers
Delivery personnel
Government authorities when required by law

11. Data Retention

Your information is retained only for as long as necessary to:

Provide our services
Maintain business records
Resolve disputes
Comply with legal obligations
Prevent fraud

When no longer required, your information will be securely deleted or anonymized where appropriate.

12. Your Rights

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Update your account details
Request deletion of eligible personal information
Withdraw consent where applicable
Request a copy of your stored personal information

Certain requests may be subject to legal or operational limitations.

13. Children’s Privacy

AQUABLUE CONNECT is not intended for children under the age of 18 without the consent of a parent or legal guardian.

14. Third-Party Services

Our platform may integrate with third-party services, including payment gateways and authentication providers.

These third parties maintain their own privacy policies, and we encourage you to review them before using their services.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

The latest version will always be available through the AQUABLUE CONNECT website and mobile application.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

AQUABLUE WATER STATION

Official Platform: AQUABLUE CONNECT

Official Website: https://www.aquablueph.com

System Developed By: SkyVerge Digital

Container Borrow Platform: Ocevo

For privacy-related concerns, please contact us through our official customer support channels available on our website or mobile application.

Philippine Data Privacy Compliance

AQUABLUE CONNECT is committed to protecting your personal information and aims to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and its applicable rules and regulations in the Philippines.

By using AQUABLUE CONNECT, you acknowledge that you have read, understood, and agreed to this Privacy Policy.