Effective Date: 07-2-2025
Welcome to AquaBlue Water Station. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including our website, delivery service, and container borrowing system.
1. Information We Collect
We may collect the following personal information from you:
- Full Name
- Address
- Phone Number
- Email Address
2. How We Collect Your Data
We collect your personal data through the following:
- Orders placed on our website
- Delivery registration (online or via our delivery team)
3. Use of Third-Party Services
We use trusted third-party platforms to operate our business:
- WooCommerce for eCommerce transactions
- GCash and other payment gateways for payment processing
These services may collect and process your data under their own privacy policies.
4. Purpose of Data Collection
We collect your data for the following reasons:
- Order processing and delivery
- Customer support and issue resolution
- Promotions and special offers via SMS or email
- Container borrowing tracking and accountability
5. Communication and Marketing
With your consent, we may send you promotional messages, offers, or service updates through SMS or email. You may opt out at any time by contacting us or following the unsubscribe instructions provided in the message.
6. Data Sharing
We do not share your data with any third-party company. Your information is only accessible to our internal team, such as delivery staff and management, for legitimate business purposes.
7. Data Deletion and Modification
You have control over your data:
- Deletion Requests: You can request the removal of your data stored online or with our delivery team. However, for container borrowing history, we retain records to protect both parties in case of future transactions or disputes.
- Data Modification: You may update your personal information online or through our delivery team. If offline, you may need to fill out a new registration form for validation.
8. Children’s Privacy
We do not accept orders from individuals under 18 years of age. A parent or guardian must place orders on behalf of minors.
9. Our Database Security
We take data protection seriously. Your personal information is securely stored in our company-managed cloud database using Supabase, which provides enterprise-level security, encryption, and access control.
- All data is encrypted in transit and at rest.
- Only authorized personnel have access to sensitive customer records.
- Access to the database is protected by strong authentication protocols.
- We conduct regular reviews and updates to ensure data remains secure and compliant with best practices.
We are committed to keeping your information safe from unauthorized access, misuse, or disclosure.o authorized personnel only, and we apply appropriate security measures to protect your data.
10. Contact Us
For any privacy-related concerns or to request access, deletion, or modification of your data, you may contact us via:
- Email: support@aquablueph.com
- Phone: +639560430365
- Chat Support: Available on our website https://aquablueph.com
By using our services, you agree to this Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page with an updated date.